This customer kept track of his hardware usage history, and ordered replacement garage door springs as scheduled.
While the springs were visibly worn and weakened, they were still functional, which made our team’s job of easing them loose and then removing them with their torsion caps much easier and safer. The new garage door springs went in, and they reconnected the opener for testing. After ensuring the system could open and close without stopping or stuttering, they lubricated the new springs and called it the job done.
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* $29 service call - deducted from the service
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