There was a huge problem with the garage door opener as the machine sometimes reverses the garage door and it is unable to close properly.
As soon as we got the call from Mr. Hopkins, our team went to his house and found the source of the problem, the door was reversing. They checked the photo-eye sensor and there was a misalignment, they replaced the damaged wiring so that there wouldn’t be any more performance issues. All that wiring was connected to safety sensors and after realigning them our team had to check the condition of the lenses. Lenses checked out as there weren’t any scratches. After all of that was done they tested the door’s reverse mechanism and it was working properly. It engaged when detecting obstacles.
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* $29 service call - deducted from the service
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